The e-toll saga is a case study in arrogance, waste, and ignoring the public.

The GFIP to upgrade Gauteng's freeways was necessary. But OUTA found the R17.9B cost was more than double what it should have been. Rather than funding via the fuel levy, SANRAL chose electronic tolling with Austrian company Kapsch TrafficCom.

Allegations of corruption included a R10M payment to BEE facilitator PRO-ASH and Kapsch TrafficCom's implication in bribery in Zambia through South African accounts.

On 3 December 2013, the gantries went live. Gauteng motorists responded with unprecedented civil disobedience — compliance below 30%. OUTA gained 72,000 supporters. In October 2022, Finance Minister Godongwana signalled the end. On 28 March 2024, e-tolls were officially scrapped.

By March 2024, SANRAL's total debt and losses: R28.7 billion. Projected interest to 2036: R20 billion. Total taxpayer burden: ~R49 billion.